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Introduction

Our blog covers the most relevant topics for retailers, such as EDI and how it is used in retail and the supply chain. We shared useful information about integration with e-commerce platforms such as Amazon, Shopify, BigCommerce and many others.

In this article, we are going to discuss Global Trade Item Number – GTIN, which is an important topic for all retailers. We will look at what a GTIN is, what it is for, how to get it, why a GTIN is needed in e-commerce and many other important aspects related to global retail and commerce.

What is GS1 US

GS1 US is part of GS1 which is one of the largest non-profit international organizations responsible for identification standardization and bar coding of goods.

GS1 is an international standards organization that develops and maintains global standards for business communication and identification systems. The organization’s main focus is on the development and implementation of barcoding and electronic product code (EPC) standards.

The most widely known of these standards – Barcodes are symbols printed on products that can be scanned electronically.

The GS1 US maintains and develop best practices of the use of a number of other standards that support the supply chain, but the most significant is the GTIN – Global Trade Item Number. GTIN allows products to be uniquely identified around the world and represent the basis of the GS1 system.

GS1 US provides services, education, and support to companies in the United States to help them implement and utilize these standards effectively. The organization facilitates the adoption of GS1 standards, such as the Global Trade Item Number (GTIN), which is a unique identifier for products, and the Global Location Number (GLN), which is used to identify physical locations in the supply chain.

What is Global Trade Item Number GTIN?

Global Trade Item Number is also known as GTIN. The GTIN is a number encoded into a barcode that allows you to identify any trade item. The GTIN barcode uses only numbers. Letters or other symbols are not allowed.


The term trade item refers to an item that is subject to trade. It is a term used mainly in supply chain management. The trade item has one or more distinctive characteristics such as size, composition, appearance, etc. in relation to other goods. Trade items include not only single products, but also whole boxes, pallets, and other shipping containers.


There is a GTIN on every package. It looks like a set of numbers. They are also presented as a barcode so that the scanner can quickly read them. GTIN-marked goods are included in the unified international GS1 database.

It is possible for a batch or multiple batches of the same product to have the same GTIN. However, a new GTIN is registered for each distinct product item.

Any change in a product such as composition, package, net weight, etc. requires a new GTIN.

Since GTIN is an international identifier, the same GTIN number cannot be assigned to another product anywhere in the world.

Why Do Companies Need a GTIN?

A GTIN is an essential part of product labeling. Typically, the manufacturers or importers of the product are responsible for obtaining the GTIN. You cannot generate GTINs yourself, as only GS1 assigns Trade Item Numbers.

Where is the GTIN Used?

GTIN in a global supply chain

The GTIN is required for labeling and logistics in the global supply chain. GTIN allows you to uniquely identify products and find them in databases. It is used at all stages of the supply chain from manufacturers to distributors, namely:

  • in distribution centers
  • in retail and wholesale trade
  • in warehouses
  • in 3PL logistics
  • in EDI (for example, in documents such as purchase orders and invoices)
  • in accounting and so on.

GTIN in advertising

It is also necessary to have a GTIN in order to promote goods online.

For example, to place an official commercial or announcement in the Google advertising service, you need to fill in the “GTIN” column. So the search engine understands what product is being advertised. It checks if they sell a product prohibited by law and looks for alternatives with a different price.

How to Get a GTIN?

It is possible to receive an authentic GTIN in two different ways:

GTIN for small busimess

For small businesses, the most cost-effective option is to license individual GS1 US GTINs for $30 each. The identification number is generated automatically in this case.

A second way is to license a GS1 Company Prefix if your business is planning to launch 10 or more products.

This license lets brands create authentic GTINs in bundles of 10, 100, and more. For businesses that license a GS1 Company Prefix, a GTIN is generated from their Prefix.

Companies are linked to products through the Prefix, which represents the first few numbers of the GTIN.

GTINs issued by GS1 US are automatically added to the GS1 Global Registry, a database used by retailers and online marketplaces to verify product identification. 

A certificate of ownership will also be provided for either option, ensuring authenticity for retail partners. 

The Importance of GTIN for E-commerce

Major retailers, online stores, and marketplaces such as Amazon, require companies to provide a GTIN for all products they deal with.

GTINs are often required by online marketplaces in order to verify that sellers are selling legitimate products and to support inventory management.

Marketplaces may hide your product listings if they are not identified with an authentic GTIN.

The Importance of GTIN for Resellers

Global Trade Item Numbers (GTINs) play a crucial role in the world of reselling products, and their significance cannot be overstated. These unique identifiers are essential for product identification and are integral to efficient supply chain management. Here’s why GTINs are indispensable for resellers like you:

Product Identification: GTINs are like fingerprints for products. Each GTIN corresponds to a specific item, allowing for accurate and standardized identification across various platforms and marketplaces. By using GTINs, resellers ensure that the products they offer are correctly recognized, reducing the risk of confusion and errors during the listing process.

Supply Chain Management: In the vast landscape of global trade, a seamless supply chain is crucial for success. GTINs facilitate efficient supply chain management by enhancing product visibility and traceability. These unique identifiers allow for better inventory management, easier tracking of stock movement, and streamlined order fulfillment processes.

Compatibility with Various Platforms: GTINs adhere to universal standards, making them compatible with multiple e-commerce platforms and marketplaces. As a reseller looking to expand your reach and list products on different online channels, having GTINs associated with your inventory is essential. Many popular e-commerce platforms, including Walmart Marketplace, rely on GTINs for proper product categorization and identification.

By using GTINs, you increase the chances of your products being displayed accurately on these platforms, maximizing visibility and potential sales.

Expert Advice for Resellers on Walmart Marketplace

As a re-seller on Walmart Marketplace, you may have questions about how to handle Global Trade Item Numbers (GTINs) for the products you list. We reached out to a GTIN specialist from GS1 US for expert advice to address your concerns.

According to the specialist, if your company is a re-seller of a product and you are not making any changes to the packaging, adding your brand name, or altering the product in any way, you have to use the original GTIN/UPC provided by the manufacturers. In this scenario, there is no need to create your own Company Prefix (GTIN) via GS1.org. Walmart can identify your brand, as the seller using the existing GTINs associated with the products.

This means that if you have permission from the suppliers and manufacturers to resell products without any modifications, you should utilize the original GTIN/UPC for each product. Doing so will streamline the identification process for Walmart, and you can confidently list your products on their platform.

U.P.C. vs GTIN

A Universal Product Code (U.P.C.) is the most commonly used type of barcode symbol printed on retail product packaging which contains GTIN information. 

In retail systems, U.P.C. used to capture GTIN numbers through scanning.

Thus, the U.P.C. represents a barcode symbol with black lines, while the GTIN describes the numbers that identifies a product.

Many online sellers mistakenly believe that a U.P.C. and GTIN are interchangeable and mean the same thing.

As e-commerce has evolved, more and more GTINs are being used on their own in product listings on the Internet. It serves as a link between the physical presence of a product and its digital identity, and it also allows you to verify the legitimacy of the product. As a result of the use of U.P.C. barcodes and GTINs, businesses have the ability to track their products more easily. 

A number of online retailers and marketplaces check all GTINs provided to them against the GS1 database. If vendors’ GTINs are found to be invalid, they may be delisted.

Which Products Do Not Require a GTIN?

There is a small category of products that do not need GTIN:

  • exclusive – a unique product in a single copy;
  • antiques – antiquities are not assigned GTIN;
  • handmade – handmade crafts differ from each other, so they cannot have a classifier
  • collectible models – which are not mass-produced;
  • used products – everything that has already been used by someone cannot have a repeated GTIN.

Benefits of Using a GTIN

GTIN significantly improves the processes associated with the receipt, movement or sale of goods. By using a code reader in warehouse inventory, employee errors are reduced to almost zero because basic tasks are performed automatically.

GTIN also makes it easy to transport goods through customs. Customs checks GTIN numbers on packages and accompanying documents.

Conclusion: All You Need to Know About Global Trade Item Number (GTIN)

GTIN is helpful for working with documentation, organizing, and searching for goods in warehouses and stores (acceptance, accounting, and shipment), in accounting systems, when automating inventory management, in payment documents and when placing orders, in delivery documents, etc. In electronic data interchange (EDI), GTINs serve as links to refer to the master data, which drastically reduces the amount of information transmitted by a trading partner.

Thus, the standards developed by GS1 US and GS1 globally enable businesses to improve supply chain efficiency, enhance product traceability, enable accurate and efficient inventory management, and facilitate electronic data exchange between trading partners. These standards are widely used in industries such as retail, healthcare, foodservice, logistics, and more.

Need Help?

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Retail automation

eBay Inc. is an American e-commerce company that facilitates online shopping with eBay, allowing sales of products and services between consumers and businesses through its website.

Since its founding in 1995, eBay has grown to become one of the most popular and successful e-commerce sites on the internet. eBay is a multinational company that operates all over the world in approximately 32 countries. At the beginning, eBay began as an online auction website but later, added the ability to purchase goods at a specified price (“buy it now” option) like a regular online store.

How Much Does eBay Take Per Sale?

The payment structure on eBay is straightforward and easy to understand. Up to a certain limit, there is no listing fee, so sellers only have to pay to list items after a limited number of free listings. Sellers also have to pay a commission on items sold. eBay withholds a portion of the sale when an item is sold. In most categories, the final fee is 12.9% of the selling price or less, plus $0.30 per order.

eBay’s goal is to make it easy for sellers to understand what they’re paying for so they can maximize their sales. Check out eBay’s seller fees page for more information about selling fees.

What’s the Difference Between eBay and Amazon?

Although both eBay and Amazon are online marketplaces, there are many differences between the two companies in terms of pricing and additional services for both sellers and buyers.

While Amazon operates as a traditional online store, online shopping with eBay offers both auction-based purchases and fixed-price transactions.

Thus, the fundamental difference is that Amazon operates like a traditional online store, while eBay is more like an auction.

In comparison to eBay, Amazon is more focused on the buyer and continuously strives to improve customer service, while eBay is more focused on the seller.

eBay Integration with Shopify

In order to expand their online businesses, companies attempt to be present on the best online marketplaces and sell through their own e-commerce stores. Since Shopify is one of the most popular e-commerce platforms for building and growing online stores, many companies around the world use it.

Often companies that have eBay accounts and their own Shopify eCommerce store face inventory management issues. Solving this problem requires automation and integration of Shopify with eBay.

The integration between a Shopify store and an eBay account allows you to manage your inventory and orders fluidly.

You have two options for performing this integration. Choose from one of the Shopify public apps in the Shopify marketplace. Alternatively, your company can integrate through a customized private application that is not available for the public, and performs the integration by accessing the backend system and data through means provided by the manufacturer, rather through custom-built widget or app.

Thus, for businesses looking to streamline online shopping with eBay, integrating their Shopify stores can help automate order and inventory management.

Why Online Shopping with eBay is a Great Choice

Online shopping with eBay offers a unique blend of variety, competitive pricing, and convenience. With millions of products listed by sellers from around the world, shoppers can find everything from electronics to collectibles in one place. eBay’s secure platform ensures that both buyers and sellers have a safe transaction process, and with options like auctions or the “Buy It Now” feature, customers can choose how they want to purchase. eBay also provides comprehensive customer support and easy return policies, making it a preferred option for online shoppers worldwide.

Read our expert blog about the best way to integrate Shopify

Choose the Best Integration provider for eBay integration with Shopify

We at EDI2XML, are a successful integration provider that have been helping our clients automate their e-commerce for over 21 years.

Contact us for a free consultation and we will help you find the best integration solution for your business.

EDI Integration and automation

The ability to quickly complete all e-commerce processes, from ordering to updating stock levels, is vital for any business that wants to make a profit and provide a high-quality customer experience, all of which cannot be achieved without process automation. Thus, automation of an online store is one of the main pre-requisites for operating a successful online business.

What Processes Should be Automated in an Online E-Commerce Store?

Almost all processes can be partially or completely automated in e-commerce. But first, let’s understand the concepts, what is automation in general?

AUTOMATION is a technology by which a process is carried out quickly, error-free, and with little or no human intervention.

E-COMMERCE AUTOMATION is a process that converts manual, repetitive, and labor-intensive tasks in an online store into automatic execution, that is, it performs tasks automatically instead of manually.

E-commerce automation and system integration is an “automatic program” unlike a human, does not get tired, does not make mistakes; it works efficiently and reliably around the clock.

So, back to the question: when it comes to automating processes in an online store, what should be automated first?

We recommend automating some of the labor-intensive tasks that are currently performed manually in your e-commerce store.

Inventory update is the first and most important stage of automating an online store.

Automation of inventory update will allow you to get accurate information about the availability of goods in stock and will avoid problematic situations with customers.

E-commerce Inventory Management

Adding and updating information about products in an online store is one of the most important and time-consuming tasks when done manually.

E-commerce online stores constantly need to receive information about stock balances from their own warehouses, either from suppliers’ warehouses or from drop shipper partners. There may be more than a dozen such partners. Most often, suppliers send information about stock balances in various formats, so you can receive many files in different formats that you have to work with daily.

Loading information about the availability of goods in the online store each time requires special data preparation. This process takes quite a long time.

That is why, first, it is necessary to automate the process of updating availability statuses in an online store.

Inventory management is an essential part of a successful e-commerce store, so automating product update is necessary and it is considered the initial task to be start with when automating an e-commerce business.

What is Inventory Management?

Inventory management in general is a complex process that includes tracking inventory levels (in the company’s warehouse or at a drop shipper’s partner), orders, sales, deliveries, replenishing stocks, storing, and forecasting inventory.

Inventory management in an e-commerce store, most often refers to the process of updating inventory levels and, accordingly, automatically hide the publication of products that are out of stock, and republish when these products are back in stock.

Why is Inventory Update Important in E-commerce?

Prompt updating of inventory is necessary so that online buyers do not place an order for goods that are out of stock. In such a case, the company has to make a refund or delay delivery, which negatively affects the company’s reputation and leads to financial losses.

By automating your inventory updates, you can save time, increase product visibility, achieve reliable and accurate inventory control, and provide your customers with the best possible service.

Benefits of Automated E-commerce Inventory Management

Improving the Quality of Customer Service

Customer experience largely depends not only on the product itself but primarily on service. Having the right products in your online store affects a positive customer experience. With automated inventory update, you can keep your website up to date.

This is especially important if you sell your products through different channels, such as Shopify, Magento, or BigCommerce online store and a marketplace like Amazon and eBay.

E-commerce Stock Availability

By automating inventory updates, you are practically offering a guarantee that the right product is in stock for your consumer.

The lack of goods in the online store due to wrong inventory management can have a big impact on the business. Missed sales opportunities, especially during the high sales season, can cause you to lose customers and profits.

According to research, when a customer doesn’t find the right product from you, 43% of consumers will go to another online store to buy the same product.

The Internet Retailer magazine found that more than 52 % of online shoppers abandon their entire shopping cart when one or more items they ordered are not in stock.

Automation of E-commerce Through Integration with ERP / CRM Systems

E-commerce automation involves the integration and synchronization of data between an e-commerce online store based on one of the platforms such as Shopify, WooCommerce, BigCommerce, Magento, etc., and an enterprise ERP/CRM system (for example, SAP, Oracle JDE, NetSuite, Microsoft Dynamics)…

Most often, companies synchronize e-commerce platforms with the following business systems:

  • Shopify, BigCommerce, Magento to Salesforce
  • Shopify, BigCommerce, Magento to NetSuite
  • Shopify, BigCommerce, Magento to Microsoft Dynamics
  • Shopify, BigCommerce, Magento to Oracle JDE

Automating E-commerce Through a Private or Public Application, Which One to Choose?

In order to automate the process in your e-commerce online store running on any platform Shopify, BigCommerce, WooCommerce, Magento, and so on you have to integrate your site with other third-party systems, thus you can subscribe to a private application, which is usually available on a monthly or yearly subscription basis.

Based on our proven expertise in e-commerce automation the best option is to use a reliable custom-made private application because the more your business grows, the more orders and more products you will have to keep track of. If you don’t have a reliable automated inventory management system, you can lose money and opportunities.

If you’re interested in learning more about using public and private applications in e-commerce integration and automation, check out this expert blog:

Shopify Private or Public app: What’s Best for ERP Integration

Conclusion: Streamline Your E-Commerce Business with EDI2XML

Process automation is a must for any e-commerce business. At some point, managing an e-commerce store becomes simply impossible without automating at least basic processes such as e-commerce inventory management and processing orders.

Would you like to learn more about automating your e-commerce, or see how one of the EDI2XML clients gets inventory data updates in near real-time? Contact us to schedule a call or demo with one of our integration experts.


Supporting Links:

Free, informative guides on e-commerce integration and EDI Communication

Fully Managed E-commerce Integration Service Pricing Plans

The Key Factor That Influences e-Commerce Website’s Revenue


When Amazon opened its online bookstore in 1995, no one expected the website to become the largest retail e-commerce company in the world.

Today Amazon employs 1.46 million full and part-time workers and accounts for 41 % of the U.S. retail e-commerce market.

However, like all other retailers, Amazon is faced with many recent challenges such as the increase of freight and shipping costs, global supply chain disruption, labor shortage, rising payroll costs, and so on. Analysts predict that these along with many other challenges for retailers may increase in the coming holiday period.

Nevertheless, Amazon is committed to minimizing the impact of the above negative factors on its customers and selling partners. As Amazon noted in its latest earnings report, third-quarter order fulfillment expenses increased 25.8% compared to last year. However, by prioritizing its customers and partners, Amazon is even ready to incur short-term losses.

Why Do Companies Choose Amazon Marketplace?

Given Amazon’s excellent reputation among consumers and selling partners, as well as Amazon’s service and customer-centric approach, more and more companies are choosing to sell their products on Amazon.

Amazon is constantly improving its sales processes, for example, they recently launched the Local Seller program, to allow Amazon third-party sellers to offer BOPIS (Buy Online, Pickup in Store) service and local delivery.

Online store sales continue to grow, albeit at a slower pace compared to 2020 when many physical stores were closed due to the pandemic.

Amazon’s Q3 Net Sales by Segment

Amazon  sales by segment

Amazon vs Your Own E-commerce Store: Should You Make a Choice?

Experience over time has shown that to be competitive, businesses must offer their customers, the ability to shop online. Many entrepreneurs choose to start selling their goods on online marketplaces such as eBay, Walmart.com, Target.com, Wayfair, AliExpress, and so on, but the leading position, of course, belongs to Amazon.

You may ask: “Does a company need to create a store on Amazon if the company already has an active online store?” Our answer: without Undoubtably! Companies should expand their sales channels and an opportunity to sell on Amazon should not be missed. Amazon is one of the first places consumers go when searching and comparing products.

According to a Feedvisor survey, 89 % of users prefer to buy products from Amazon over other e-commerce sites.

Many business owners believe that having a presence on Amazon is critical to the growth of their business. However, this should not be the only marketplace or place of sale. In fact, over 80% of Amazon sellers use other marketplaces and e-commerce platforms for their own online stores.

Why Selling on Amazon Is Profitable

Amazon is one of the largest online platforms and the dominant one in North America. It opens up opportunities for sellers of almost any product.

Here is a quick overview of the main benefits of Amazon Marketplace:

  • Amazon is the first place where potential buyers come to search and compare products.
  • Amazon continues to grow steadily and gain an increasing share of the e-commerce market.
  • Amazon is gaining more and more popularity among end consumers due to its outstanding service.
  • Prime members are active shoppers with higher rate of purchase than the average online consumer.
  • Amazon is constantly developing new programs to offer sellers the opportunity to improve shipping.

Amazon Marketplace Integration

In recent years, especially under the influence of the COVID-19 pandemic, many manufacturers, distributors, and retailers have become even more motivated in offering and selling their products on different marketplaces, mainly Amazon. Amazon is chosen by both large companies that have their own e-Commerce websites, and small companies just starting their own business.

As an e-Commerce integration service provider, we helped many large and growing businesses optimize their e-commerce management and centralize operations by integrating their Amazon Seller Central with CRM, ERP, inventory management, EDI, and other back-end systems.

Moreover, we integrate Amazon with various e-commerce platforms such as Shopify, BigCommerce or Magento, and others.

The most popular Amazon integration are:

– Amazon / Shopify integration

– Amazon / Magento integration

– Amazon / eBay integration

– Amazon / QuickBooks integration

– Amazon / EDI integration

We are aware that companies are actively working to optimize their e-commerce backend processes, automate their sales and fulfillment channels, in order to provide an efficient and streamlined business cycle withing their company.

Our e-commerce integration experts have extensive expertise in e-commerce integration projects for companies of all sizes and from different industries.

Amazon Data Automation

We help Amazon sellers integrate and automate data from their Amazon Seller Central stores into their own ERP / CRM systems.

We can automate and synchronize data such as Orders, Inventory, Product updates, Fulfillment from any ERP / CRM systems to Amazon in a bi-directional way.

Find out more about our integration services here: EDI2XML integration for Amazon Seller Partners

Choose a Reliable and Experienced Partner for Your Amazon Integration

Our company has been in the integration space for over 21 years now, with proven experience in e-commerce integration. We have successfully completed a large number of integration projects using proven methodologies and state-of-the-art technology coupled with our deep technical expertise, to exceed the expectations of our clients.

We automate e-commerce and carry out integration projects of any complexity for clients from all over the world.

Contact us for your first free consultation with our Amazon integration expert.

Get a free Amazon Integration Consultation

You may also be interested in reading about:

EDI2XML integration for Amazon Seller Partners

Amazon Business: How to increase B2B sales on Amazon?

What is Dropshipping on Amazon?


A well-performing e-commerce website can attract more visitors to your business on the Internet, help you acquire more customers, and improve your reputation.

It does not matter on which eCommerce platform your online store is built; Shopify, Magento, BigCommerce, Salesforce Commerce Cloud, or some others, the main goal is to quickly and fully satisfy the needs of your online customers.

Ecommerce Business: Launch Your Online Store

As many eCommerce experts advise, an online store should be simple and straightforward, but its functionality should fulfill the modern requirements of users.

The actions of buyers in most online stores are the same:

Step-1. The buyer enters the online store and finds the desired product.

Step-2. The buyer adds the desired product to the “basket” for ordering.

Step-3. The buyer enters personal information to place and pay for the order.

Step-4. The buyer confirms all the information and the order is sent to the representatives of the online store.

Now, what happens next?

Have you ever wondered where the order should “go” after the customer submits and places it?

Actions at this stage are taken by the owners of the online store, and they could be very different. This can ultimately have a big impact on the store’s revenue and reputation.

eCommerce order management is a key revenue driver for online store

The success of any online store largely depends on the accurate and efficient organization of the order process.

Fast and accurate order processing is one of the most important competitive advantages in any e-Commerce business. However, it is impossible to speed up order processing without effective management. Order management implies an organization’s control at every stage of the cycle: from the receipt of the online order to the delivery of goods to the consumer.

One simple online order usually entails the following processes:

  • placing an order in the database;
  • verification of information from the buyer;
  • receiving of payment;
  • reconciliation with current stocks in the warehouse;
  • shipping and packaging;
  • transfer of cargo to the carrier;
  • message to the buyer about the current status of the order;
  • delivery;
  • updating stock status.

Manual eCommerce order fulfillment vs an automated process

Online store orders can be processed manually or automated.

When processing an order manually, the operator needs to do the following:

  • Key-in into the internal ERP / CRM or accounting system, data about a new client or find his data in the database.
  • Enter customer data (name, email address, phone #, delivery address, payment method, etc.)
  • Enter order data (product, quantity, etc.)
  • Submit the order for further processing.

This approach does not rule out errors and associated disruptions and delays.

The most effective option for successfully managing online orders is fully integrating the ecommerce online store with your business management systems such as ERP/CRM. In this case, all orders automatically synchronize with your internal management system and can be quickly processed.

Fully managed e-commerce Integration with ERP/CRM system

We, at EDI2XML, offer a fully managed solution to integrate your e-commerce store with any business system such as Microsoft Dynamics, Oracle JD Edwards, Salesforce, ServiceMax, SAP Business One / SAP ERP, or even any homegrown business solutions.

We are experienced in using a state-of-the-art technology that is capable of discovering/reading/writing into ERP/CRM systems, using certified connectors.

e-commerce integration service

Using our advanced integration technologies, we provide our clients with the most necessary solutions for their online business:

  • Two-way exchange “eCommerce-ERP”, “ERP-ecommerce”.
  • Secure two-way data transfer.
  • Automatic exchange processing.
  • A stable, reliable, and proven solution.
  • Flexibility and scalability. The ability to expand the functionality of your online store at any stage.
  • Work with a large array of data.
  • Numerous connections with different eCommerce, Amazon, EDI, ERP, CRM, and other business and accounting systems.

Automated eCommerce order management process flow

We eliminate the need for manual data entry by automating the most important business processes, ensuring data exchange between eCommerce and almost all ERP, CRM, and accounting systems.

  • The EDI2XML integration platform connects your ERP/business systems with your online store.
  • Orders placed on your online store are sent automatically to your business system.
  • As you fulfill online orders, the integration platform extracts shipment data from your business system and sends it directly to your ecommerce store thus your clients always have the latest order status.
  • Automatically update inventory data in your online store as frequently as you wish.

Benefits of Integrated e-commerce and ERP

Integration is the best solution for optimizing all stages of order processing. It gives companies many opportunities:

  • You will be able to receive and process orders in one interface.
  • Integration allows you to effectively manage orders in a single structured system from various sales channels (such as your own online store, Amazon account, Facebook marketplace).
  • data synchronization ensures high speed of order processing and continuity of processes.
  • avoid human errors associated with manual order processing.
  • improve customer service and increase profits.

Integration and automation of processes are necessary for online stores with large sales volumes. Additionally, it gets much more necessary, when a company is selling via the multi-channel and omnichannel environment, where the same product is sold online through different channels, and in-store.

An excellent end-to-end solution is the Magic xpi integration platform, which will help automate the process and help speed up order processing.

The popularity of online shopping is skyrocketing like never

As many surveys have shown, more customers are shopping online now than before the pandemic, and this trend continues despite physical stores started re-opening. Thus, this fact is driving the need for digital transformation.

Over the years, we have been helping our clients build successful online businesses. We have extensive and strong experience in data synchronization between eCommerce and ERP/RCM systems as well as automation of processes in the online store built on Shopify, BigCommerce, Magento, and many others.

Contact us for a free consultation and we will help you choose the most suitable integration solution for your e-commerce business.



During the COVID-19 pandemic situation, companies worldwide have shifted their business mostly to their eCommerce front, to stay the course and become effective, given the worldwide safety and restrictions. It is no secret that this kind of business shift positively affected eCommerce platform providers such as Shopify, Big Commerce, WooCommerce, Magento, and others in the marketplace.

Considering Shopify is the one of the top 5 major players in the eCommerce market in North America, we frequently get this question from clients and contacts, when discussion integration projects between Shopify and ERP/CRM:

“What is the best option to integrate the Shopify eCommerce store, is it to do it through any public app in the marketplace or through the private app?“

While this question is very generic, I will try to keep my explanation simple, with an emphasis on the pros and cons of both integration options. All this is based on our proven expertise in ERP integration to eCommerce platforms and other systems; Let me start by putting some definitions.

What is Shopify?

Shopify is a Canadian eCommerce platform company based in Ottawa (Canada), with a revenue of less than little less 3 billion US dollars as of 2020. Shopify is servicing companies and users around the globe, in providing a stable, intuitive, and solid eCommerce platform for eCommerce business.

For more information about Shopify as a company or offerings, you can always check their website

Why companies need integration to their ERP or CRM?

Companies of all sizes in today’s business reality are becoming very agile in using different means to process sales transactions and generate revenues. As an example, a typical company today in the service or retail industry will have several means to receive orders:

1. through a phone call where consumers or even B2B clients might call in, to place orders.

2. through the exchange of electronic business documents (EDI) a typical protocol mainly used by large retailers and distribution (B2B)

3. through one or multiple consumer based (B2C) eCommerce sites.

As you notice, there are different channels or protocols to communicate sales orders for that same company, which are typically through different systems (ERP, CRM, eCommerce site) and having their ERP as the main business system.

The process to consolidate all orders received from all the different sources, into one destination system (ERP or CRM), is called “integration”.

Having an integration and synchronization between an eCommerce site based on any of the known platforms of the marketplace (i.e. WooCommerce, Shopify, Big Commerce, Magento,…), and the ERP / CRM system of an enterprise (i.e. SAP, Oracle JDE, Microsoft Dynamics,….), will improve efficiency and productivity, and most importantly offer a better customer experience to their clients.


Read more about the most 3 important reasons for EDI integration with Shopify


What are the integration possibilities with Shopify?

Shopify offers several options to allow integration between an eCommerce site on its platform and other third-party systems, they are offered under two models:

a) Public Shopify apps

b) Private Shopify apps

both options are available for all Shopify subscribers. Let’s drill down and describe the difference between both integration options

a) Shopify public apps

Those types of applications (or apps) are most of the time activated per instance of Shopify, from within Shopify marketplace. Those apps can be purchased through a subscription paid annually or monthly, in return of its use.

Here are some of the characteristics of Shopify public apps:

  • Public apps are publicly available on Shopify marketplace. They are sometimes developed by Shopify team, or a certified Shopify partner or developer.
  • Most of the times, such apps do execute one and only one functionality (for example reading an inventory feed and updating the SKU available quantity in Shopify).
  • You can find on the same marketplace, multiple apps, providing the same functionality, while it is developed by different professionals, and offered at different prices.
  • Subscription to public apps is most of the times intuitive, quick, and requires little configuration for users with some level of expertise.

b) Shopify private apps

Private apps on Shopify, as per their definition are built for a single Shopify instance (or store). Shopify provides access to the underlying database through a REST API.

By selecting the option to build a private app to access Shopify, you will be given necessary credentials and security tokens to be able to read and write all the data objects available to you from your Shopify store.

Here are some of the characteristics of Shopify private apps:

  • Not available for the public; only you can use it for your own store
  • Not publicly available on Shopify marketplace.
  • This type of private apps is developed by your integration partner, to access your own data.
  • Your integration partner can develop integration flows that can sync in both directions multiple flows.

What is best a Shopify private or public app for integration?

While public apps are great applications, built by experienced developers, we have been seeing much better success when doing the integration between Shopify and a company’s ERP / CRM system using Shopify private apps. This conclusion is based on previous integration projects.

In previous projects, we were able to integrate Shopify orders, fulfillment, inventory with home grown ERP systems, and branded ERP / CRM systems such as Oracle JDE, SAP, Salesforce, Microsoft Dynamics….

Our integration flows are proven to be stable and mainly it does not conflict with different Shopify public apps active on the Shopify instance. In fact, most of the clients who use our integration services, they come to us, to solve the technological issues they face when they implement and use different public apps in their instance of Shopify.

Choose the best integration provider to integrate Shopify with your ERP or CRM

We, as a successful integration provider, have been helping our customers for 21 years quickly, reliably connect eCommerce to ERP or CRM and integrate it into business systems.

Contact us for a free consultation and we will help you choose the most suitable integration solution for your business.

Shopify Integration

This post was updated to reflect current trends and information.


Clear navigation, great visual branding, and a simple user-friendly layout – this should look like a good online store. E-commerce platforms such as Shopify, Magento, Woocommerce, BigCommerce, and the likes, already perform these functions.

However, no matter how important usability is, this is only part of the success of your e-commerce business. Long delivery time for example or errors in the order have a decisive influence on customer satisfaction. We all know, that only happy customers will buy again from your eCommerce online store in the future.

The effective work of the online store is ensured primarily, by having a streamlined internal business process and flows, fully integrated with the company’s business management software such as the ERP.

e-commerce automation and integration with ERP and CRM

However, many online store owners, waste valuable time with poorly performing and none-integrated applications, isolated solutions, or even manual work.

If you recognize one of the following warning signals from your everyday work, it is time to act and make a change!

Shopify Store: Not Enough Time for Everyday Activities

What is your daily work in the Shopify online store? Is manual data entry or complex import and export a daily occurrence in your workplace? For small startups, it is reasonable to manage e-commerce business processes using the free basic features of Shopify store.

But if you spend more time synchronizing data than in everyday work, the effectiveness of your online store will drop rapidly.

Online Store: Long Order “Lead Time”

Your store doesn’t have automated processes. Without consistent automation, orders “lead time” for delivery will be on the rise, which affects your service and, above all, the satisfaction of your customers.


KEY TAKEAWAYS

A “lead time” is a measurement of how long it takes to complete a process from start to finish.
For example, the time between placing an online order by a client and delivering goods to him.


The Standard Features of The Online Store are Not Enough

Are the processes in your Shopify store system insufficient to match the growing requirements, even if you have already hired new employees? As company success grows, so does the demand: new functionality must always be embraced.

E-Commerce Store Isolated From Other Business Systems

Do you use your e-commerce store as an isolated solution? If your online store is not connected to the business systems of the enterprise (ERP, CRM, EDI, accounting system, etc.), a separate operation in your company provides double keying-in of data – this is annoying and often leads to human errors.

Loss of Sales

Are you losing sales because you do not have enough goods in stock or there are delays in production or the supply chain? Or maybe you have delays with third-party services such as dropshipping?

e-commerce sales orders automation

Competition

Are you losing qualified employees or applicants to the competition, because they expect a modern, productive work environment?

ERP Integration for Your Online Store

Have you recognized your business and understood the source of the problem? Do you want to change something? We can help you!

We have many years of successful experience in ERP integration with online stores. Our customers note that the integration expanded the functions of the online store, increased the productivity of their online trading, and contributed to the effective growth of their business.

Contact us to get a free consultation on the integration of your online store.

Shopify integration price list

RELATED POSTS:

Must-Have Integration between E-Commerce and Business Systems

9 Major E-Commerce Trends That Will Help Grow Your Online Business

The main reasons why you need Microsoft Dynamics Integration with your Business Systems

PRICING PACKAGES: Shopify Integration

Shopify and Microsoft Dynamics Nav Integration: Things you should know

This post was updated to reflect current trends and information.


What is Dropshipping on Amazon?

Amazon is a huge marketplace where products are sold not only from Amazon but also from third-party stores. Customer service is supported by the terms and conditions that are common to all vendors. Amazon is very popular with buyers and many people are shopping for their products right there on Amazon.

Concept of Dropshipping – What it Really is

Drop shipping is the concept of selling by “intermediary”, where direct delivery of goods to the customer is done by the manufacturer. That is, first the intermediary finds the customer, then makes an order from the manufacturer and the manufacturer delivers the goods to the buyer.

How to Dropship on Amazon

How Does Dropshipping Work?

  1. The customer (or consumer) finds the product interested in at the seller; in this example, the Amazon website is the seller.
  2. The customer orders and pays for the product online, on Amazon’s site.
  3. Once the order is placed at Amazon, the “Ship To” information is obviously noted.
  4. Amazon will transfer the order to the appropriate manufacturer
  5. Upon receiving the order, the manufacturer delivers the goods directly to the consumer, on behalf of the Seller (Amazon); All paperwork (i.e. invoice, packing slip…) will look as if it was sent from Amazon since he is the Seller known by the customer.
  6. The manufacturer advises Amazon of the delivery of goods to the customer
  7. The manufacturer sends the invoice to Amazon, who in turns transfers the payment based on delivery of goods and pricing agreed upon in advance.

 Useful reading: Challenges of EDI and Drop-Ship in eCommerce

Get Started With Dropshipping on Amazon

If you are looking to start a retail drop ship business on Amazon, without having any manufacturing or warehousing capabilities, we recommend finding reliable suppliers that are used and capable of working under the dropshipping model. Given the great interest of manufacturers in dropshipping, this is not difficult to find.

Dropshipping on AmazonArrange with them your price, discounts, returns, your ability to track stock balances and how the goods move to the buyer.

But not everything is as simple as it might seem. The difficulties of dropshipping is that you have competitors (one manufacturer may have dozens or even hundreds of trading partners like you) and this will make your margin low. To make good money, you need to sell hundreds of products. You should be aware of the availability and balances of all goods in the warehouses of manufacturers in order to avoid long delivery and returns. Fortunately, there is a solution that can greatly simplify the life of a drop-shipper. We, at EDI2XML, propose an integration of your Amazon store with your supplier’s software system.

Useful reading:

Integration with Amazon Web Services (MWS): Things you should know

Integration with Amazon Seller or Vendor account: Things you should know

Dropshipping and Amazon Buyers

Amazon dropshipOften consumers buying from Amazon (and other online shopping platforms) do not even know (and do not want to know) according to which sales scheme they buy goods. They come to Amazon mainly because they want to quickly and conveniently place an order, have quality feedback from the seller, and quickly receive goods.

To maintain a high customer service there is a department, the Seller Performance Team, which monitors all accounts, especially new ones, and monitors the seller’s activity and customer satisfaction. Here are some criteria for evaluating an Amazon account:

  • The number of canceled orders;
  • The number of returns;
  • Timely delivery;
  • Accuracy of delivery tracking data;
  • The speed of reaction to customer requests (answers to questions);
  • The degree of customer satisfaction with seller support services and others.

Therefore, if most of the indicators fall below acceptable levels, and sometimes it’s only 4% of the number of transactions, Amazon’s algorithms will lower the “health” of the seller account and it will be more difficult to sell.

Amazon Dropshipping Policy

According to Amazon’s dropshipping policy, dropshipping is generally acceptable, but the seller must follow the rules. Amazon may block the seller’s account for a violation of its rules.

 “Examples of drop shipping that is not permitted:

– Purchasing products from another online retailer and having that retailer ship directly to customers; or

– Shipping orders with packing slips, invoices, external packaging, or other information indicating a seller name or contact information other than your own.”

 Amazon drop ship Policy

It follows that Amazon prohibits the sale of goods that will be sent to the customer by another seller. Consequently, the package should not have documents with other names than the seller.

Please also note that Amazon requires the seller to take responsibility for the transaction. Therefore, such excuses as “I did not send the goods, so, I am not responsible for its quality” will not work. Even if the seller never seen a product, the sale and the processes associated with it (delivery, return, replacement) are only his own responsibility.

Is Amazon Dropshipping Profitable?

Even with Amazon’s strict rules, dropshipping is an opportunity to start selling with minimal investment. By developing dropshipping, sellers can get exclusive conditions from a supplier or manufacturer. Most likely, despite all the conditions of Amazon, dropshipping using this marketplace will be several times more profitable than any other online store that anyone might create and develop.

Read also: Major E-Commerce Trends That Will Help Grow Your Online Business

A great chance to learn more about effective dropshipping

Today thousands of sellers make money on Amazon and millions of people buy goods. All conditions are created for doing business on Amazon. Dropshipping is the most convenient and affordable way to start trading on Amazon. We can help you make your business on Amazon profitable and easy. Contact us today to have a free consultation!

Amazon Integration


For more information on the Amazon integration, please read these articles:


This post was updated to reflect current trends and information.


Must-Have Integration between E-Commerce and Business Systems

Prior to addressing the e-commerce integration with different business systems and applications, let me start by asking the obvious question, and try to answer: “What is integration?

In a short sentence, “Integration” is the process of orchestrating processes and synchronizing data between two or more different business software systems, without human intervention.
The integration between online eCommerce store and one or more systems, allows a company to overcome important challenges such as:

– Maintaining up-to-date product information on the e-commerce store (availability, price, specifications)

– Connecting online payment services (payment on the website via bank cards, Authorize.NetPayPal, Google Checkout, Amazon Payments, etc.);

– Using various support services (statistics services, online consultants, and many others) and many more.

Does Your Business Need Systems Integration?

Do you know how to determine whether your business needs to automate and orchestrate flows and data? Here are some of the most common reasons that indicate the need to integrate your online store with your CRM:

  • Your Online Store receives more than 150 orders per month. With this volume, manual data entry and processing takes a lot of time and resources, thus becoming ineffective.
  • Your e-commerce store needs to improve the customer experience. Constantly, you have problems with orders, due to incorrect inventory status.
  • You have an issue with getting the shipment tracking number from your business system, into your eCommerce store, immediately after the product is shipped.
  • Your online store accumulates orders that are waiting to be processed. which directly affects your delivery timeline.
  • You have no real-time inventory update, such as inventory available to sell. Of course, here you are risking to under sell your goods.

Cost-Effective Integrating Solution

In today’s age and time, there are sophisticated technologies to bridge any system to any system and build an efficient integration. There is a lot of integration approaches. However, for entrepreneurs and large corporations alike, the important aspects they look at when planning integration projects are the budget and the timeline to implement the integration project while having a powerful technology capable of delivering.
Integrating your e-commerce store with other business systems, allows your company to benefit from:

– An enhanced customer service experience, with accurate and quicker handling of orders.

– An outstanding quality of information, free of human errors.

– An Increased efficiency, accuracy and timeliness.

Regardless of which e-commerce platform your company adopted, be it Shopify, Magento, Volusion, BigCommerce, OpenCard, eBay or Amazon, etc. your online store will be always in sync with your ERP/CRM or any home-grown system your company might have adopted.


If you what to find out all about selecting an Integration platform, take a look at our article: How to Choose the Right Integration Platform? It will help you figure out the issue and make the right choice! 


The Most Common Integrations to E-commerce

Warehouse Management System

One of the most popular integration is to build an integration between an eCommerce store and a company’s Warehouse Management System (WMS).
A warehouse management system is a software that automates a company’s warehouse operations. This operation may include inventory management, picking processes, and auditing, among other processes.
There are different types of Warehouse Management System:

Standalone systems – usually deployed on-premise
Cloud-based systems – SaaS solutions
ERP modules –as a component of enterprise resource planning.

The demand to integrate e-commerce stores with Inventory Management Systems is quite high that is why, an integration platform such as Magic xpi, has more than 100 pre-built connectors and adapters for quick and easy integration. This makes integrators’ life much easier; integration time is greatly reduced and saves customer’s money.
No matter what warehouse management system your company adopted, or plan to adopt, SAP EWM, Oracle WMC, NetSuite ERP, NetSuite Warehouse, Zebra Warehouse, WIMS 2.0, etc. it’s always worth remembering that integration is best done with proven experts and technologies.


If you want to know more about Warehouse Management System (Types,  Features, and benefits of WMS)  read the article here


Customer Relationship Management (CRM)

Another not less popular is the integration of an e-commerce store with the company’s CRM. If your online store has been successfully operating for a long time and sales are growing, it is likely that you are thinking about using a CRM system (Customer Relationship Management). Maybe you already use it and now it’s time to integrate your CRM and your e-commerce store.

But how to maintain the relevance of information in CRM and organize the work of employees in such a way that they are not torn between the work in the administrative panel of the e-commerce site, the mailbox, and the CRM system? In case of integration of your CRM with the online store, orders and other relevant information will appear directly into the system. According to financesonline.com, the best CRM systems are:

  • Salesforce CRM
  • Hubspot CRM
  • Freshsales
  • Pipedrive
  • Insightly
  • Zoho CRM

DropShipping

Currently, there are a lot of online shops who offer the Drop-ship concept to their suppliers. “Drop-ship” is a popular fulfillment method where an online store (eCommerce) doesn’t keep stock. The process is that the online store sends information about customers’ orders to the manufacturer and then, the manufacturer ships the goods directly to the consumer. This method eliminates the need for the merchant to handle the goods. In this business model integration of the company’s internal systems with the drop-ship eCommerce store, becomes very critical for a successful dropship experience.


For more information about Dropshipping integration read our blog: 4 Challenges of EDI and Drop-Ship in eCommerce


When Discussing third-party integration options, you should not forget about the delivery service. Certainly, one of the key factors influencing clients ‘ decisions about purchasing is delivery.
An integration platform like Magic xpi can also easily connect your online store to the most Populaire delivery services such as DHL, FedEx, or UPS.

Payment systems

Another popular integration is the integration with payment systems. By payment systems, we understand service providers that allow you to process financial transactions, and the provider would charge a percentage of the commission to cover his fees. Many payment systems have already developed API (application programming interface) of their payment gateways, for integration purposes.
If you are wondering what kind of system to connect, here are some of the most popular Payment system:

  • Paypal
  • Amazon Pay
  • Google Pay
  • American Express
  • Apple Pay
  • Stripe
  • Square
  • Visa Checkout
  • Masterpass
  • 2Checkout (now Verifone)

Everything you Need to Know about Online Payment Processing: Online Payment Processing Guide


Leave your e-commerce integration to the experts

E-commerce Integration needs a professional approach. It takes time, resources and skills, and in case of an error, the company may incur significant losses.
Therefore, if you have any questions or need integration with any service, feel free to contact us. We have a great experience with integration between e-commerce and different systems.
We will be more than happy to help and assist!

Shopify integration price list

RELATED POSTS:

Fully Managed Shopify Integration Service

Why you should automate inventory updates for your Shopify store?

Secrets and rules of Shopify integration with your ERP or CRM

EDI Integration of B2B e-commerce for small companies


This post was updated to reflect current trends and information.

With the evolution of eCommerce in the last few years, EDI integration is getting more and more widespread in the e-retail vertical. This trend is due to the heritage of the traditional retail businesses. Why is this happening and how EDI is helping e-commerce retail stores?

According to Statista.com, in 2016, retail e-commerce sales worldwide amounted to 1.86 trillion US dollars and e-retail revenues are projected to grow to 4.48 trillion US dollars in 2021. Online shopping is one of the most popular online activities worldwide.

Therefore, today, e-commerce sales is one of the segments of the economy with a huge development potential.

e-commerce-sales-worldwide-from-2014-to-2021

 

What are the most popular e-commerce platforms in 2019?

Plenty of e-commerce platforms are available on the Internet, but the most popular and most effective in 2019 market are the following:

Shopify  Shopify
Bigcommerce bigcommerce
Magento  Magento
WooCommerce  Woocommerce
Volusion  volusion

If you look at the comparative table in Google trends, you will see that Shopify is the leader in terms of how many businesses use this platform for their own eCommerce, versus how many they show interest in the other e-commerce platforms.

google-trends-e-commerce-platforms

 

How many Stores are using Shopify?

Launched in 2004 Shopify is one of the leading Canadian e-commerce platforms, trusted by over 500,000 businesses worldwide. As new shops are signing up every day, the real exact number is higher. For more information abut shopify, you can visit their website.


Fully Managed Shopify Integration Service

We at EDI2XML eliminate the need for manual data entry using Magic xpi Integration Platform, we automate the most important business processes, ensuring data exchange between Shopify/Shopify Plus and leading ERP and accounting systems. LEARN MORE>


Boost your company’s productivity with EDI

Business owners, including e-commerce store owners, are all always looking for a better way to improve efficiency, and customer service in a very well connected digital world.

In that direction, the Drop-ship concept has emerged to become one of the top delivery model adopted with major ecommerce retailers. With this concept, consumers have access to a large inventory of goods, delivered directly from the manufacturer (most of the time). This is delivering a smooth shopping experience that is secure, convenient and comfortable.

In order for the ecommerce owners to compete in this new reality, their offerings of products and services, should be built in such an efficient way, where their items’ prices, stock and inventory availability, are all up-to-date right from their manufacturer’s system, in near real-time.

Their delivery schedules are also a factor: eCommerce stores should be equipped with real-time calculation of delivery cost and ETD, again right from the shipping or transport company.

EDI integration between an eCommerce platform and the manufacturers, in the drop-ship world, is one of the best options to accomplish the above objectives. EDI helps streamline the Supply-chain management and improve efficiency.

To know more about the reasons why you should integrate EDI with your Shopify eCommerce store, read our previous blog called “Top 3 Reasons for EDI integration with Shopify”

Benefits of EDI

It’s no secret to anyone that the traditional methods of document management are outdated, they are quite costly and can impede the interaction between trading partners. This becomes especially noticeable when the business grows.

 EDI interchange has existed for more than 30 years. Over the years, EDI has been tested and proven to work, in North America and Europe. EDI has repeatedly and most importantly demonstrated its effectiveness in reducing human errors and improving quality of information.

EDI is a major helper for online stores

EDI service translates into electronic format (or messages), the entire interaction between the eCommerce store, the supplier and the consumer – from the order to the signature of delivery documents.

The exchange of information takes place directly between the systems of trading partners, therefore, the influence of the human factor, and errors are at its minimum.

If you want to know more about EDI2XML translation, read this article on our website

EDI significantly simplifies and speeds up the logistics work: ordering, packaging, shipping and delivery.

Comparing eCommerce store to a traditional outlet store, the latter will have more constraints and limitations on stock availability and delivery methods: with an online store having EDI integration in place, this problem does not exist. All availabilities are up-to date right from the supplier’s system. An eCommerce store owner, with integration capabilities will not worry about having an “empty shelf”…he does not have to worry about hiring more employees to answer customer service calls.

EDI integration, empowers eCommerce online stores with the capability to reduce their costs, increase efficiency, improve stock availability and customer service.

If you are interested to learn more about this topic or any EDI integration related issue, don’t hesitate to Contact us for a free Consultation and we will be more than happy to answer your concerns and questions.

Free EDI consultation